Delivery & Returns

DELIVERY:

Your order will be carefully packed in insulated packaging to ensure it arrives fresh.

We would expect delivery within 3-5 working days and use DPD (UK) Express Parcel Delivery for all orders.

Standard delivery cost is 5.95. For orders over 50 delivery is FREE.

If you have any questions relating to delivery or would like to place an order in advance then please get in contact with us.

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RETURNS:

Wrongly Supplied Products

Please inform us within 48 hours from the date of the goods received, if any items incorrectly supplied. We will then arrange collection and either provide a refund to the same payment card as used to place the order or send replacement correct items as soon as we receive the goods.

Defective or Damaged Products

If the products received are thought to be defective or damaged in some way, the products may have to be returned to Welsh Mountain Meat. If this is the case, this must be before the Use By date of the products. If the goods are found to be faulty or defective, we will offer a replacement or a full refund and in either case we will refund your postage costs.

Right To Cancel

Your right to cancel starts at the time of placing the order, as all of our products are food and therefore perishable, your right to cancel ceases at the point of dispatch.